Utility Billing is responsible for maintaining positive customer relations during connection, disconnection, billing and payment collections of utility services. The utility billing clerk can answer questions about your account, change the billing name or address, help you establish a new account, or schedule water meter readings for residents who are moving. Utility Billing also handles requests to stop and start services, answers customer inquiries concerning their accounts and handles all billing maintenance entries necessary to send accurate and timely bills to our customers.
 

Utility Billing Variances

Many factors affect how much water or gas your home uses each month, and several are beyond the homeowner's control. One common mistake, however, is to compare this month's bill with last month's bill. Instead, customers should compare each month's bill with the bill from the same month the prior year. Changing temperatures must also be considered when making comparison.

Some common causes of bill variations include:

Conditions beyond your control or knowledge

Changes in regular living conditions:
      • Seasons of the year
      • Sunlight, weather and temperature
      • Five-weekend months
      • Number of days between meter readings
      • Daylight saving time
      • Number of full-time residents--people moving in or out
      • Spring cleaning
      • Repairs or renovations
      • Visiting relatives
      • Changes in living habits
      • Vacations
      • Illness
      • Changes in working hours
      • Kids out of school for extended periods of time
   

Appliances:

New home or apartment:
      • New appliances installed
      • Additional use of older appliances
      • Defective or out dated appliances
      • Inefficient use of appliances
      • Additional use of hot water
      • Leaking hot water faucets
      • Exposure of hot water pipes to air
      • Lack of maintenance; clogged air filters
      • Excessive house heating
      • Larger than former home
      • Windier or colder location
      • More heat leakage through windows
      • Ceilings not adequately insulated
      • Larger heating equipment
      • Manual heating controls
      • Larger water heater
      • Less weatherstripping
   
 
 
 
Town of Rangely
209 E. Main St., Rangely, Colorado 81648
Email: rangelyinfo@rangely.com  Phone: 970.675.8476
Website Redesign (2008) by Blue Moose Design Kettle Falls, WA